Effective Date: June 16, 2025
Business Name: Advanced Healing Solutions
Phone: 815-763-9994
At Advanced Healing Solutions ("AHS," "we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, use our AI Assistant, or submit information through our forms.
1. Information We Collect
We may collect the following types of information:
*Personal Information: Name, email address, phone number, medical specialty, institution affiliation, and any other information you voluntarily submit via forms or chat.
*Chat Interactions: Questions and responses with our AI Assistant may be logged for quality assurance and support purposes.
2. How We Use Your Information
Your information may be used to:
*Respond to inquiries or schedule protocol consultations
*Provide requested educational materials or service details
*Improve website performance and user experience
*Contact you with relevant updates about our services (if opted in)
Comply with legal or regulatory obligations
3. Data Sharing
We do not sell or share your personal data with third-party marketing companies.
Information may be shared with AHS representatives or clinical partners for coordination of care or consultation follow-up, with your consent.
4. HIPAA Considerations
While this site is not intended for sharing detailed Protected Health Information (PHI), we treat all submitted health-related data with care and confidentiality. If you are submitting PHI, it will only be used for the purpose of responding to your request and in compliance with applicable privacy standards.
5. Use of AI Assistant
Our 24/6 AI Assistant is available to answer general questions and facilitate requests. Please note:
It does not replace a licensed healthcare provider.
If you refer to "you," the AI may clarify whether you're referring to itself or AHS as a company.
Conversations may be reviewed to improve bot performance and ensure accuracy.
6. External Links
Our site may contain links to external sites or academic resources. We are not responsible for the privacy practices or content of those third parties.
7. Data Security
We take reasonable steps to secure your personal information from unauthorized access, disclosure, or misuse. All data is stored using secure, encrypted methods, and only authorized team members have access to client information.
8. Your Rights
You have the right to:
Request access to the data we have on fileAsk for corrections or updates to your informationRequest that your data be deleted (where applicable by law)To make a request, contact us at [email protected]
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
📧Email:[email protected]
📞Phone: 815-763-9994